Privacy Policy – Cooperšped d.o.o.

/ Last update: 06 February 2024. /

Cooperšped d.o.o., with more than 20 years of existence, is a company in Banja Luka that deals with vehicle rental, goods transport, cargo vehicle transport, and the sale of trophies and medals. You can see everything you are interested in about us at https://coopersped.net, where you are reading this text.

Cooperšped d.o.o. pays special attention to protecting personal data following applicable laws. This document describes understandably and transparently how we use and process your personal data and which cookies we use on the site https://coopersped.net.

The Personal Data Protection Policy (Privacy Policy) provides detailed information on which user personal data is collected, how it is processed, for what purposes, how it is protected, and where it is stored. This policy applies to all services of Cooperšped d.o.o., which include the processing of personal data (e.g., vehicle reservation via online forms, data of our clients, partners, etc.) It primarily applies to natural persons, but it also applies to legal persons in accordance with applicable laws.

I Interpretation and Definitions

1. Interpretation

The words we will interpret in the “Definition,” referring to the words whose initial letter is Capital and which are found in this Cube, have the meaning defined in the following conditions. The following definitions shall have the same meaning, singular or plural.

2. Definitions

For this privacy policy:

• The Account is a unique user account created for You to access our service or parts of our service.
• Partner means an entity that controls is controlled by or is under common control with a party, whereas “control” means ownership of 50% or more of the stock, equity interest, or other securities entitled to vote for the election of directors or other governing body.
• Company (referred to in this Agreement as “Company,” “We,” “Us,” or “Our“) refers to Cooperšped d.o.o.
• The service refers to our website.
• A service provider is any natural or legal person who processes data on behalf of the company. Refers to third-party companies or individuals employed by the company to facilitate the service, to provide the service on behalf of the company, to perform services in connection with the service, or to assist the company in analyzing how the service is used.
• Third-party Social Media Service refers to any web portal or social network website through which a User may log in or create an account to use the service.
• Usage data refers to data that is automatically collected, either generated by the service’s use or from the service’s infrastructure (for example, the duration of a page visit).
• Website refers to our site page – coopersped.net, which can be accessed from https://coopersped.net
• You mean the individual who accesses or uses the service or the company or other legal entity on whose behalf that individual accesses or uses the service, as applicable.

II Collection, use, and types of your personal data

1. Personal data

While using our Service, we may ask you to provide us with certain personal information that we can use to contact or identify you. Personal information may include, but is not limited to:

• E-mail address.
• Usage data.

2. Usage data

Usage data is automatically collected when using the Service.

• Usage data may include information such as your device’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
• When you access the Service from or through a mobile device, we may automatically collect certain information, including, but not limited to, the type of mobile device you are using, the unique ID of your mobile device, the IP address of your mobile device, the operating system of your mobile device, the type of mobile internet the browser you use, unique device identifiers and other diagnostic data.
• We may also collect information that your browser sends each time you visit our Service or when you access the Service from or through a mobile device.

3. Information from third-party social media services

The Company allows you to create an account and log in to use the Service through the following third-party social media services:

• Google
• Facebook
• Instagram
• X – formerly known as Twitter
• LinkedIn
• Youtube
• Pinterest

Suppose you choose to register through social networks or otherwise allow us to access third-party social media services. In that case, we may collect personal information already associated with your third-party social media service account, such as your name, email address , activities, or contact list.

You may also share additional information with the Company through your third-party social media service account. Suppose you provide such information and personal data during registration or otherwise. In that case, you grant the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.

4. Tracking technologies and cookies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. The tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.

The technologies we use may include:

• Cookies or Browser Cookies. A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may be unable to use some parts of our Service. Unless you have set your browser settings to reject cookies, our Service may use cookies.
• Web beacons, i.e., Web Beacons. Certain parts of our Service and our emails may contain small electronic files known as web beacons (also called clear gifs, pixel tags, and single-pixel gifs) that allow the Company, for example, to count users who have visited those pages or opened the email and for other related website statistics (for example, recording the popularity of a specific section and checking the integrity of the system and server).

Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your personal computer or mobile device when you go offline and until you delete them, while session cookies are deleted as soon as you close your web browser.

We use session and persistent cookies for the following purposes:

• Necessary/essential cookies
  Type: Session cookies
  Administered by: We
  Purpose: These cookies are essential to provide the services available through the website and to use some of its functions. They help authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services you requested cannot be provided, and we only use these cookies to provide you with those services.
• Cookie Policy / Cookie Acceptance Notice
  Type: Persistent cookies
  Administered by: We
  Purpose: These cookies identify whether users have accepted the use of cookies on the website.Kolačići funkcionalnosti
• Functionality cookies
  Type: Persistent cookies
  Administered by: We
  Purpose: These cookies allow us to remember choices you make when using the website, such as remembering your login details or language preference. The purpose of these cookies is to provide you with a more personal experience and to avoid having to re-enter your settings every time you use the website.

III Use of your personal data

The Company may use personal data for the following purposes:

• To provide and maintain our Service, including tracking the use of our Service.
• To manage your account, you must control your registration as a service user. Your personal information may enable you to access various Service features available to you as a registered user.
• For contract performance, this means developing, complying with, and entering into contracts to purchase products, items, or services you have purchased or any other contract with us through the Service.
• To contact you: to contact you via email, phone calls, SMS, or other equivalent forms of electronic communication, such as mobile application push notifications regarding updates or informational communications regarding functionality, products, or contracted services, including security updates, when necessary or reasonable to implement them.
• To provide you with news, special offers, and general information about other products, services, and events we offer that are similar to those you have already purchased or inquired about, unless you have opted out of receiving such information.
• To manage your requests: To attend to and manage your requests to us.
• For business transfers: We may use your information to evaluate or conduct a merger, sale, restructuring, reorganization, dissolution or other sale or transfer of some or all of Our assets, whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding, in which personal data about users of our services that we own among the transferred assets.
• For Other Purposes: We may use your information for other purposes, such as analyzing data, determining usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improving our Service, products, services, marketing, and your experience.

We may share your personal information in the following situations:

• With Service Providers: We may share your personal information with Service Providers to monitor and analyze the use of our Service, to contact you.
• For Business Transfers: We may share or transfer your personal information in connection with or during the negotiation of any merger, sale of Company assets, financing, or acquisition of all or part of our business to another company.
• With affiliates: We may share your information with our affiliates, in which case we will require them to comply with this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners, or companies that we control or are under common control.
• With business partners: We may share your information with our business partners to offer certain products, services, or promotions.
• With other users: When you share personal information or otherwise communicate in public areas with other users, all users can see such information and may be publicly distributed. If you interact with other users or register through a third-party social media service, your contacts on the third-party social media service may see your name, profile, pictures, and a description of your activity. Similarly, other users will be able to see descriptions of your activity, interact with you, and view your profile.
• With your consent: We may disclose your personal information for any other purpose with your consent.

IV Retention of your personal data

The Company will retain your personal information only for as long as is necessary for the purposes outlined in this Privacy Policy. We will maintain and use your personal information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your information by applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain usage data for internal analysis purposes. Usage data is generally kept for a shorter period of time, except when it is used to strengthen security or improve the functionality of Our Service or when we are legally required to keep it for a longer period of time.

V Transfer of your personal data

You have the right to delete or ask us to help delete personal data we have collected about you.

Our Service may allow you to delete certain information about you within the Service. You can update, amend, or delete your information anytime by contacting us to request access to, correct, or delete any personal information you provided. Please note, however, that we may need to retain certain information when we have a legal obligation or basis to do so.

VI Disclosure of Your Personal Information

Business transactions

Cooperšped d.o.o. may transfer your personal information if the Company is involved in a merger, acquisition, or asset sale. We will notify you before your data is transferred and becomes subject to a different privacy policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose your personal information if required by law or in response to valid requests from public authorities (e.g., a court or government agency).

Other legal requirements

The Company may disclose your personal information in good faith. The security of your personal information is important to us, but please note that no method of transmission over the Internet or method of electronic storage is 100% secure. Although we strive to use commercially acceptable means to protect your personal data, we cannot guarantee their absolute security. That such action is necessary to:

• Compliance with legal obligations.
• Protection or defense of the Company’s rights or property.
• Prevent or investigate possible wrongdoing in connection with the Service.
• Protect the personal safety of service users or the public.
• Protect yourself from legal liability.

Security of your personal data

The security of your personal information is important to us, but please note that no method of transmission over the Internet or method of electronic storage is 100% secure. Although we strive to use commercially acceptable means to protect your personal data, we cannot guarantee their absolute security.

VII Protection and privacy of children

Our service is not for anyone under the age of 21. We do not knowingly collect personal information from anyone under 21. If you are a parent or guardian and know your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from anyone under the age of 21 without verifying parental consent, we take steps to remove that information from our servers.

VIII Links to other websites

Our Service may contain links to other websites that we do not control. If you click on a third-party link, you will be directed to that third-party’s site. We encourage you to review the Privacy Policy of each site you visit.

We have no control over and assume no responsibility for any third-party sites or services’ content, privacy policies, or practices.

IX Changes to this Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by publishing a new Privacy Policy on this page. We will inform you via email and a prominent notice on our Service before the change becomes effective and update the “Last Updated” date at the top (right-hand side) of this Privacy Policy.

X Contact us

If you have any questions about this Privacy Policy, you can contact us by visiting the contact page on our website, or if you want to avoid going through the website, you can email us at info@coopersped.net.